Shipping Policies

Rates

Domestic:

First Class: $4.30 for 1 to 3 items. Four or more items ship priority.
Priority: $6.75 for 1 to 6 items. $12.75 for 7 or more items.
All domestic items are shipped USPS with delivery confirmation. A tracking number will be emailed when your item is put out for delivery.

International

Australia, Austria, Belgium, Brazil, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain and Northern Ireland, Greece, Hungary, Iceland, Israel, Italy, Japan, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovak Republic (Slovakia), Slovenia, Spain, Switzerland, Turkey,

STANDARD (default) - tracking door to door.

1 item: $13.81
2 to 10 items: $22.36
11 to 16 items: $32.81
17 or more items: $48.96

Canada

STANDARD (default) - tracking door to door. Shipped via First Class Package Mail.

1 item: $9.98
2 to 10 items: $15.68
11 to 16 items: $24.23
17 or more items: $35.63

All Countries Other Than Those Listed Above.

NOTE: These orders received after 9:00 AM EST will ship the next business day due to the digital "paperwork" requirements of Registered Mail.

Shipped via Registed Mail. The $13.95 Registered Mail fee is added to the standard international rates seen above. Tracking door to door for most countries. Check with your local Postal Service to determine if Registered Mail shipments will be tracked once they reach your country. Tracking information is provided after the package has been delivered to the Post Office.

1 item: $27.96
2 to 10 items: $36.51
11 to 16 items: $46.96
17 or more items: $63.11

INSURANCE:

Please contact ParaGrafix if you would like to request a quotation for insurance which will be billed separately.

Policies

Tracking International Packages

Tracking international packages can be ... interesting. You may see that a package has been "processed through ISC New York" (or similar wording) and nothing more for several days. In this case, it is in the hands of your local Postal Service and/or Customs Department. Once it has gone through the bureaucratic nonesense, tracking will begin again, subject to your local Post Service's policies.

Returns

Returns are allowed within 7 (seven) days (1 week) from receipt of the package. You must contact ParaGrafix before returning a shipment — items received without prior authorization can not be credited and/or refunded.

Please note — we do not accept returns or offer replacments for any items not purchased directly from ParaGrafix. Please contact your retailer.

Damaged goods

Goods damaged in shipping or that have arrived in a non-working state will be replaced at no charge. We require at least a photograph showing the damage to the item(s) and in some cases we will need to have the items returned to us so that we can investigate how the damage occured in order to prevent it in the future. If you can't supply digital images of the problem(w) then the parts must be returned. We will provide return shipping costs assuming the parts are actually damaged and/or unusable.

Unwanted goods

If you decide that you don't want the item(s) you ordered, we will be happy to provide a full refund of the item(s) cost, less shipping. We will send the refund via the method used to pay as soon as the item(s) is received in its original, saleable condition. You will be responsible for the return shipping costs.

Unclaimed Goods

Packages that are require direct pickups at the local post office* that are unclaimed and returned to ParaGrafix will be handled in one of two ways — we can refund the price of the item (NOT including shipping costs), or send a PayPal invoice for new shipping costs and try again.

* A signature, payment of duty, payment of VAT, etc.

Home

Contact

Where to Buy

Wholesale Orders

Custom Photoetch

NEW: FAQ

Video How To Guides

Printable Order Form
Printable Catalog


PRODUCT CATEGORIES

DeAgostini Millennium Falcon

Decals

LEDs and Lighting

Lighting Accessories

Multimedia Accessories

Photoetch

Subject >

Tools


Instructions

Links

Will Build for Others

Image Gallery

 

Shipping Rates & Policies

Legal Notices


 

 

 

Copyright © 2000-2017 Paul H. Bodensiek dba ParaGrafix. All rights reserved.